These General Terms and Conditions (hereinafter referred to as "GTC") apply to legal relationships on the Service Provider's website (http://www.anamcara.hu), the use of the website and appointment booking.

Regarding the website, the appointment booking, ordering and delivery process, we are available at the contact details provided.

These GTC are continuously available on the website .

This document will not be filed (not accessible subsequently), will be concluded exclusively in electronic form, does not qualify as a written contract, is written in Hungarian, and does not refer to a code of conduct.

This document is a translation of the Hungarian GTC and based on the Hungarian Law. If there are any questions or concerns, the Hungarian version of the GTC is the base of the process.

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1. LIST OF SERVICE PROVIDER DATA

Service provider name : Ember Judit, sole proprietor

Service provider registration number: 60671019

Service provider tax number: 91208633-1-41

Service provider's registered office: 1039 Budapest, Zsirai Miklós Street 2. 9/83.

Service provider email address: anamcara.judit@gmail.com

 

2. THE BASIC PROVISIONS :

2.1. Hungarian law shall govern any issues not regulated in these GTC and the interpretation of these GTC, in particular the relevant provisions of Act V of 2013 on the Civil Code (“Civil Code”), Act CVIII of 2001 on certain issues of electronic commerce services and services related to the information society, and Government Decree 45/2014. (II. 26.) on the detailed rules of contracts between consumers and businesses. The mandatory provisions of the relevant laws shall apply to the parties without any separate stipulation.

2.2. This document is effective from 01.07.2025 until revoked.

2.3. The Service Provider reserves all rights to the website, any part of it and the regarding the content appearing on it, as well as the distribution of the website. It is prohibited to download, electronically store, process, reuse and sell the content appearing on the website or any part thereof without the written consent of the Service Provider.

2.4. The Service Provider is not responsible for any typos or incorrect data.

2.5. If any provision of the GTC proves to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.

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3. REGISTRATION - CONTACT FORM

3.1. On the website, it is possible to register and send a message by filling out the Contact Form.

3.2. The following data must be provided on the Contact Form:

Name: optional

Email: required

Message: optional

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4. RANGE OF PRODUCTS AND SERVICES AVAILABLE FOR PURCHASE

4.1. There are currently no physical products available for purchase on the website.

4.2. Currently, digital content is not available for purchase on the website.

4.3. The website offers the possibility to book appointments for the following services:

• Reiki treatment

• Womb Ritual

• Space cleaning

• Blessingway Ceremony

• Sacred Body treatments

• Masculine Power process

• Somagetic treatments

• Helping conversation

4.4. The price list of available services is as follows:

• Reiki treatment: 15,000 HUF

• Womb Ritual: 55,000 HUF

• Space Cleaning: 15,000 HUF

• Blessingway Ceremony: 55,000 HUF

• Sacred Body treatments:

  • 35,000 HUF (with 1 facilitator)

  • 70,000 HUF (with 2 facilitators)

• Masculine Power process: 35,000 HUF

• Somagetic treatments:

  • De-armoring 35.000Ft

  • Breathing 15,000 HUF

  • Somagetic Ecstatic Experience HUF 35,000

• Support conversation: 15,000 HUF

4.5. Detailed descriptions and content elements of the services can be found on the website under the Treatments menu item.

4.6. The Service Provider is not responsible for any typos or incorrect price data, and the party using the Service is obliged to pay the price listed in the price list.

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5. Appointment booking PROCESS

5.1. Appointment booking is available on the website from the following locations:

• Prices and Appointments menu in the main menu

• From the subpage of the Treatments submenu for a given service

5. 2. Appointment booking:

1. Select a service

2. Appointment scheduling: Free dates for the appointments can be selected based on the calendar.

3. Fill out the booking form:

   1. Required: Last name, First name, Email address, Phone number

   2. Optional: Message

4. Finalize booking

5. 3. The price of the Service can be read on the Appointment Booking interface. By booking an appointment, the Consumer undertakes to pay the indicated value of the service.

5.4 . After booking an appointment, the Consumer will receive an automatic email confirming the booking details.

5.5. Deposit: For those treatments and services where the price is above 15,000 HUF, a deposit of 20,000HUF must be payed in advance. The details of the deposit payment are listed in the email after the booking is finalized. If the payment of the deposit does not happen till the date stated in the email, the booking will be cancelled or if the appointment would have been on a closer date, the conditions of the appointment cancellation will step in.

5.6. Appointment cancellation conditions:

Services which cost 15,000 HUF:

1. Cancellations up to 72 hours before the appointment are free of charge, if a new appointment is booked.

2. If the cancellation is made up to 72 hours before the scheduled time and no new booking is made, a 15,000 HUF availability fee will be charged.

3. In case of cancellation up to 48 hours before the scheduled time, an availability fee of 15,000 HUF is payable.

4. If cancelled within 24 hours, the full service fee will be charged.

5. In case of no show, the full service fee will be charged.

Services above 15,000 HUF:

1. Cancellations up to 72 hours before the appointment are free of charge, if a new appointment is booked.

2. If the cancellation is made up to 72 hours before the scheduled time and no new booking is made, the deposit will be kept.

3. In case of cancellation up to 48 hours before the scheduled time, the deposit will be kept.

4. If cancelled within 24 hours, the full service fee will be charged.

5. In case of no show, the full service fee will be charged.

5.6. 24 hours before the appointment, the Consumer will receive a reminder email about the reservation.

 

6. PROCESSING AND FULFILLMENT OF ORDERS AND APPOINTMENTS

6.1. Orders and appointments are processed during opening hours. Orders can also be placed outside of the times indicated for order processing; if placed after working hours, they will be processed the following day. In all cases, the Service Provider's customer service will confirm electronically when it will be able to fulfill your order.

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7. THIS STATEMENT APPLIES TO PHYSICAL PRODUCTS AND DIGITAL CONTENT 

7.1. Pursuant to Directive 2011/83/EU of the European Parliament and of the Council and Government Decree 45/2014. (II.26.) on the detailed rules for contracts between consumers and businesses, the Consumer may withdraw from the contract without giving any reason and return the ordered product within 14 days of receipt of the ordered product. In the absence of this information, the Consumer is entitled to exercise his right of withdrawal until 1 year has passed. If the Service Provider provides the information after the expiry of 14 days from the date of receipt of the product or conclusion of the contract, but within 12 months, the withdrawal period is 14 days from the date of provision of this information.

7.2. Since digital products are considered “digital content not provided on a tangible medium” according to the above legislation, if the buyer starts the download within 14 days of purchase (by clicking on the download link), he/she loses the right to withdraw/termination from the contract. This means that in such a case the buyer cannot terminate the contract and cannot claim a refund of the purchase price from the Service Provider.

7.3. The buyer's right of withdrawal and termination is regulated by Government Decree 45/2014. (II.26.) on the detailed rules of contracts between consumers and businesses, in particular Sections 20 and 29.

 

8. GOOD CONDITION, WARRANTY

WARRANTY FOR PHYSICAL PRODUCTS AND DIGITAL CONTENT

8.1. In what cases can a User exercise his right to a warranty?

In the event of defective performance by the Service Provider, the User may assert a warranty claim against the Service Provider in accordance with the provisions of the Civil Code.

8.2. What rights does the User have based on his warranty claim?

The User may – at his/her choice – make the following claims under the warranty: he/she may request repair or replacement, unless the fulfillment of the claim chosen by the User from these is impossible or would entail disproportionate additional costs for the enterprise compared to the fulfillment of his/her other claim. If the repair or replacement was not requested or could not be requested, he/she may request a proportionate reduction in the consideration or the defect may be repaired at the enterprise’s expense. The User may also repair the defect or have it repaired by someone else or – in the last resort – may withdraw from the contract. He/she may also transfer his/her chosen warranty right to another one, but the User shall bear the cost of the transfer, unless it was justified or the enterprise gave reason for it.

8.3. Within what deadline can the User assert his/her warranty claim?

The user (if considered a consumer) is obliged to report the defect immediately after its discovery, but no later than within two months of the discovery of the defect. However, we would like to draw your attention to the fact that you can no longer enforce your warranty rights after the two-year (1-year in the case of a business) limitation period from the performance of the contract.

8.4. Against whom can you assert your warranty claim?

The User may assert a warranty claim against the Service Provider.

8.5. What other conditions are there for enforcing your warranty rights (if the User qualifies as a consumer)?

Within six months of delivery, there is no other condition for asserting a warranty claim other than notification of the defect, if the User proves that the product or service was provided by the company operating the webshop. However, after six months from delivery, the User is obliged to prove that the defect recognized by the User already existed at the time of delivery.

 

PRODUCT WARRANTY FOR PHYSICAL PRODUCTS AND DIGITAL CONTENT

8.6. In what cases can a User exercise his/her product warranty rights?

In the event of a defect in a movable item (product), the User may – at his/her choice – assert a warranty claim for materials or a product warranty.

8.7. What rights does the User have based on his product warranty claim?

As a product warranty claim, the User may only request the repair or replacement of the defective product.

8.8. In what cases is the product considered defective?

A product is defective if it does not meet the quality requirements in force at the time of its release to the market, or if it does not have the properties specified in the description provided by the manufacturer.

8.9. Within what deadline can the User assert his product warranty claim?

The User may assert his/her product warranty claim within two years (1 year in the case of a business) from the date the product was placed on the market by the manufacturer. After this deadline, he/she loses this right.

8.10. Against whom and under what other conditions can you assert your product warranty claim?

You may exercise your product warranty claim exclusively against the manufacturer or distributor of the movable item. In the event of a product warranty claim, the User must prove the defect of the product.

8.11. In what cases is the manufacturer (distributor) exempt from its product warranty obligation?

The manufacturer (distributor) is only exempt from its product warranty obligation if it can prove that:

– the product was not manufactured or placed on the market as part of its business activities, or

– the defect was not detectable at the time of placing on the market, based on the state of science and technology, or

– the product defect results from the application of a law or mandatory official regulation. The manufacturer (distributor) only needs to prove a reason to be exempted.

 

Please note that you cannot assert a warranty claim and a product warranty claim simultaneously for the same defect. However, if your product warranty claim is successful, you may assert a warranty claim against the manufacturer for the replaced product or repaired part.

 

10. MISCELLANEOUS PROVISIONS​​

10.1. The parties shall primarily attempt to resolve their legal disputes amicably and shall strive for an out-of-court agreement.

11. COMPLAINT HANDLING PROCEDURE ( IN CASE OF USERS QUALIFIED AS CONSUMERS )

11.1. If a consumer perceives a violation of his/her consumer rights, he/she is entitled to file a complaint with the competent consumer protection authority according to his/her place of residence. After assessing the complaint, the authority decides on the conduct of the consumer protection procedure. Consumers may also contact the regionally competent capital and county government offices. The contact details of the government offices can be found on the website https://www.kormanyhivatal.hu/hu/elerhetosegek.

11.2. The customer may initiate a conciliation board procedure for the simple, quick, out-of-court settlement of disputes (consumer disputes) arising against the Service Provider. The Service Provider is obliged to cooperate in the conciliation board procedure. Name and address/electronic contact information of the competent conciliation board according to the registered office of the Service Provider:

Budapest Conciliation Board

Address: 1016 Budapest, Krisztina krt. 99.

Mailing address: 1253 Budapest P.O. Box 10.

Phone number: (1) 488-2131

Website address: www.bekeltet.bkik.hu

11.3. The contact details of the regionally competent conciliation bodies according to the customers' residential address can be found on the following website: https://mkik.hu/a-bekelteto-testuletek-teruleti-honlapjai

 

12. COPYRIGHT​

12.1. The Service Provider reserves all rights to the website, any part thereof and the content appearing on it, as well as the distribution of the website. The downloading, electronic storage, processing, reuse and sale of the content appearing on the website or any part thereof is prohibited without the written consent of the Service Provider.

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13. DATA PROTECTION

The website's data management information is available on the website.

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Budapest, 2025.09.09.